Personal Data Protection Policy

1. Privacy Policy

The Privacy Policy describes how we process the information and data you provide to us in order to manage your relationship with Axaliaveji.ge. Any information about you provided to us or otherwise in our possession is processed in the manner defined by this policy. Information may be provided through the Axaliaveji.ge website, by phone or via another communication channel. By means of this document we wish to share with you on what basis and for what purpose we obtain and process your personal data, and by what legal and technical means we protect it. By accepting the Privacy Policy, you acknowledge and declare that you understand and agree that your personal data will be processed in accordance with this policy.

1.1. Who are we?

References in the Privacy Policy to Axaliaveji.ge (hereinafter "we" or "our") mean Axaliaveji.ge ("website" or "page"), managed by LLC "GDG" (ID: 412703711; hereinafter "the Company" or "we"). We determine the purposes and means of processing personal data.

1.2. For whom is this document intended?

For the users of Axaliaveji.ge (including former and/or future), or for other persons who have expressed interest in a specific product or service, who are the legal representative or contact person of our user. Also for any other person with whom we have no direct contact, but whose information it is necessary/desirable to process in order to carry out our activities and/or to improve our products/services.

1.3. How do we collect your data?

We use so-called cookies and similar technologies to personalize and improve your experience. We collect cookies for you in order to simplify navigation on our websites and other remote platforms, to offer information in the desired format, to improve search parameters, for secure user authorization, for marketing, to optimize the design of web pages and to adapt them better to the user.
your use of our official website
your request for the purpose of receiving a service and product;
your use of our services/products;
information obtained from public sources

1.4. For the purpose of the effective fulfilment of the obligations undertaken under the contract concluded between us and the user, including legal obligations, we process your personal data for the following purposes:

to manage relationships with customers;
to introduce new products and services;
to monitor the process of your use of our products;
to carry out marketing activities;
to send status notifications related to activity on the site, such as, for example, notifications of a successful purchase or of installment approval, and others.
for automatic loan approval by your servicing bank;
to monitor customer behaviour in relation to our products and services;
to develop/improve our brands, products and services;
to test new products, systems or services;
to deliver quality products and service;
to receive feedback from you and respond to complaints;
to prevent the misuse of our systems and crime;
to detect and investigate crime, to prepare reports;
to manage the risks of us and our customers;
to exercise our rights provided for by agreements and contracts;
to protect our and your legitimate interests;
for other legitimate purposes.

1.5. What kind of data do we process?

Information and data about you (please note that the collection/storage/use/processing of the volume of information given below is not mandatory for us. Axaliaveji.ge reserves the right, for the various purposes provided for by the Privacy Policy, to collect/store/use/process data as needed in specific cases), which we may collect, store, use and process, may include, but is not limited to, the following data:

Personal data:
User account details: when you open a user account (register) and use the services, in order to process/fulfil your order/request and for the purposes provided for by this Privacy Policy, we may ask you to provide specific personal data about yourself, such as: first and last name, email address, gender, date of birth, actual address, personal number, phone number, etc.
Voluntary information: We also collect information that you provide voluntarily through various means of communication. E.g. when you contact us by email or share additional information about yourself by using our website's services, such as live chats with the website's support team, or provide information about personal interests.
Login history and technical information: In order to improve the functioning of the services and to provide a better experience for the user, we collect technical information transmitted by your device, including software and hardware (e.g. what type of browser and operating system your device uses, which language you prefer, login time and the website domain name from which you connect to the services, etc.).
Information about the device and connection: If you download software onto your device, we may collect information from the specific device you use, the purpose of which is to ensure security and to detect and prevent fraud. E.g. we may collect information about other software running together with the software and detect whether you are using software associated with fraudulent activity (e.g. robots, malware, AI, etc.) or check which connection you use, a VPN or Proxy.
Analytical information: We may collect information about your use of the services, such as the use of applications, file searches, user activity (e.g. pages viewed, time spent on a specific page, browsing of online pages, clicks, actions, etc.), time stamps, notifications, etc. The information is collected for the purpose of incident resolution, as well as for research and analysis regarding your use of the services.
Non-identifiable information:
We may de-identify and anonymize your personal data in such a way that you cannot be identified directly or indirectly. Our use and disclosure of information thus de-identified is not subject to the restrictions within the framework of the Privacy Policy. We may disclose this information to others without restriction for any purpose.

1.6. How long do we keep your personal data?

Axaliaveji.ge ensures the consistent and high-quality protection and security of your personal data.
We keep your data for the period necessary to achieve the purpose of processing. If you are no longer a user of Axaliaveji.ge, your data will be kept in accordance with the purposes provided for by the policy, the law and regulatory documents.

1.7. With whom do we share your data?

If necessary, where there are grounds for processing data, in order to fulfil obligations undertaken by law or contract, we may share your personal data with persons related to the activities of Axaliaveji.ge and listed below:

your legal representative;
law enforcement bodies or other bodies defined by law;
third parties to whom you ask us (or allow us) to share your data;
third parties with whom sharing information is necessary to ensure the delivery of the products and services you have requested;
service providers – companies that provide services to us or render services on our behalf;
any third party provided for by law.
For the purpose of providing advertising materials related to services, products, websites and applications related to you and of interest to you (direct marketing), we may directly use your personal information, which is limited only to your name, email address or phone number.

1.8. Online security:

Although we take all necessary measures for the purpose of information security, under conditions of rapid technological development we do not take responsibility for the actions of persons who carry out unauthorized access, misuse or hack the services. We do not provide any express, implied or other guarantee, other than that we will take all measures to prevent such intrusion.

1.9. External links

The page may contain links leading to other websites, which may have policies and methods different from ours. The fact that we have presented a link on the page does not constitute our approval, authorization, sponsorship or attribution to us of that page, its owners or providers. Links to other pages are provided only for the purpose of simplifying your experience. We are not responsible for the content, accuracy, privacy policy and reliability of other websites connected to our website. There is a risk when using any information, product, software and services over the internet. Before using these pages, trusting them or purchasing anything over the internet, make sure that you fully understand these risks.

1.10. You have the right to:

receive information about the data processed about you;
request the correction, update and/or completion of erroneous, inaccurate and/or incomplete data;
request the cessation, deletion or destruction of data processing, if:
withdraw consent, which constitutes the sole basis for data processing; to withdraw consent you can contact us at the email address indicated in the "Contact" section of the site.
the processing of the data is no longer necessary for the purpose for which it was processed;
the data is being processed unlawfully.
request the blocking of data, if:
the authenticity or accuracy of the data is disputed;
the data processing is unlawful, but you object to its deletion and instead request its blocking;
the data is no longer needed to achieve the purpose of its processing, but you need it for the purpose of legal proceedings;
a request for the cessation, deletion or destruction of data processing is under consideration;
withdraw at any time the consent by which you granted us the right to process your data. In such a case, we will cease processing, unless there is another basis for data processing provided for by law;
submit a complaint regarding processing, including to the State Inspector's Service or to a court;
Restriction of your rights:
Your rights may be restricted if this is directly provided for by law, or if the exercise of these rights could endanger important financial or economic interests of the country; the exercise of the functions and powers of supervisory bodies; or the protection of state, commercial, professional and other secrets provided for by law.

1.11. Changes to the Privacy Policy

Over time, it may become necessary to change our Privacy Policy. In the event of changes, we will publish these changes on our websites. The modified Privacy Policy takes effect after it is published on the page. It is your responsibility to visit our website periodically and, in the event of a change, to familiarize yourself with the changed policy. After changes are made to the policy, your provision of information to us or your use of our websites means that you agree to the changes.

1.12. Terms of Use

Your use of our page means that you agree to our use of your personal data, including cookies. The Privacy Policy is an inseparable part of the website's terms.

1.13. Your obligations

In order to receive the service, it is essential that we have complete and accurate information about you; therefore, in the event of any change to the contact and/or other information provided to the Company for the purpose of receiving the service, please notify us of this immediately.

You can view the full consumer agreement view here.